Session Details

Join us in San Francisco on May 5-7, to explore our user and partner community and the extraordinary things they accomplish using the Clickability Platform.


Day 1 — Monday, May 5

6:00pm - 9:00pm

Margaritas On Demand (Location: Le Meridien Hotel)

Our Cinco de Mayo, opening night festivities feature a chance to celebrate our independence from technology constraints, and to socialize with Clickability staff, customers, partners and friends.


Day 2 — Tuesday, May 6

7:30am - 8:30am

Continental Breakfast, Registration, Exposition


8:30am - 9:00am

Welcome to San Francisco

Robert Carroll, Clickability

Clickability’s VP of Marketing Robert Carroll kicks off the Third Annual Clickability User Conference.


9:00am - 9:30am

On Demand Innovation: How the Clickability Platform Expands Your Vision and Helps Your Business Grow

John Girard, CEO, Clickability

While installed content management systems are slow to evolve, Clickability’s model of continuous, on demand innovation lets our customers work with us to create the future now. John Girard explains how “service” in the DNA and rapid iteration in the development team can prevent extinction, empower your staff and recession-proof your business.


9:30am - 10:30am

Keynote: Content the Way Your Customers Want It


Denise Shiffman, Marketing Strategist, Principal - Venture Essentials



10:30am - 11:00am



11:00am - 12:00pm

Joint Session: SaaS and Savvy: I could have had an SLA!

More and more, it’s possible to avoid redundant investment in soon outgrown hardware and software in favor of best-in-class “as a service” solutions. Not only do on demand providers take you out of the IT business, they commit to levels of service it would be hard to achieve on your own. Our panelists explore the move to hosted business solutions and how they can benefit your business, your community and the planet.





12:00pm - 1:00pm

Buffet Lunch: Birds of a Feather Eat Together


Sponsored by EchoSign


Join your fellow publishers or enterprise marketers for a working lunch. Next to bread, networking is the staff of life.


12:00pm - 1:00pm

Exposition - Concurrent

See our partner’s technologies in action.


1:00pm - 1:15pm

Track sessions

Rob Lamb, Clickability

Customer Success Director Rob Lamb introduces today’s track sessions.



1:15pm - 2:00pm

Track One: Enterprise Marketing

Lead Scoring Based on Digital Body Language – David Lewis, President, DemandGen

The Internet has forever changed the relationship between business buyer and seller. Today, prospects are driving the buying cycles. They are not relying on a vendor’s sales team for information. They are going to the Web to educate themselves and validate vendor offerings. They are exhibiting a new digital body language.


Marketers who can read a buyer’s digital body language can use this intelligence to adapt their marketing and sales processes to their advantage. Translating this into actionable information makes sales teams significantly more effective. Their sales cycles are shorter and they establish stronger relationships with the buyer.


Track Two: Publishing

Content is Dead. Long Live Context

The days of “content is king” are passing. Today’s most successful publishers understand that it’s a combination of content and context that builds user loyalty and delivers value to advertisers. See how Clickability analytics and partner technologies help you realize the most revenue from your content assets.





2:00pm - 2:45pm

Track One: Enterprise Marketing

Search Engine Marketing: The Art+Science of Search to Sale

Since 80% of internet traffic begins at a search engine, implementing SEO Best Practices on your website should not be far from your mind. Paid Search advertising (also known as PPC) is equally as important, as optimal results are typically achieved by combing both SEO and Paid Search advertising.


Join Zuora’s Tien Tzuo and Geary Interactive’s Jim Macove to learn about the latest trends in Search Engine Marketing and how to leverage the power of a unified partner ecosystem to create traffic-driving programs that efficiently optimize audience targeting to yield increased ad revenue and transaction event conversions.





Track Two: Publishing

Location, Location, Location: How Placement Helps Drive Revenue

Customer Case Study:, Jason Erdahl, Executive Director of Digital Media, Star Tribune

Emerging syndication models are opening up new revenue streams publishers never thought possible before. Learn how to move beyond the Web to ensure that your content assets are reaching new audiences and are available on any and every new device.



2:45pm - 3:30pm

Track One: Enterprise Marketing

Managing your Global Brand Online

Leaders in the technology and manufacturing fields discuss ways to synchronize international business units. Learn how a platform solution can drive immediate cost reductions and localize content across your global websites within ten minutes or less.





Track Two: Publishing

SaaS is Green: Easy on the Budget, Easy on the Planet

Companies are coming face to face with the hidden costs of digital technology—a big carbon footprint and huge draws on the grid. Inherently “green,” SaaS dramatically reduces the cost and the waste involved in underutilized hardware installations and installed software solutions. This smart, lively panel presents a multi-faceted view of green media, green thinking, and the greening of the Web.





3:30pm - 4:00pm



4:00pm - 5:00pm

Joint Session: The Failure Of Great Design - Learning To Adapt To Audience Need

Good riddance to the days of Render once, repent forever! Today’s cutting edge design is informed by user feedback delivered through real-time analytics built into the Web Content Management platform. From A and B versioning to pages instantly revised by AI algorithms, our panelists are experts at the art of responsive (ahem) intelligent design. Learn how these design firms manipulate the subliminal for measurable results.





5:00pm - 8:00pm

Reception: Bently Reserve


Sponsored by Akamai



Day 3 — Wednesday, May 7

7:30am - 8:00am

Registration/Continental Breakfast/Expo


8:00am - 8:15am

Day Two: Welcome, Recap, Announcements


Robert Carroll, Vice President, Marketing, Clickability


8:15am - 9:00am

Roadmapping the Agile Enterprise: A New Paradigm

Jeff Freund, CTO, Clickability

The traditional “waterfall” development model works just fine with a roadmap that’s carved on stone tablets and describes a once-every-three-year product release cycle. This is not how Software as a Service works. Jeff Freund presents in detail how the Clickability development team operates—daily scrums, month-long projects, the continuous release of platform features and tweaks—and how user requirements help us write our roadmap on the fly.


9:00am - 9:45am

Keynote: Getting Maximum Reach and Revenue from your Online Distribution


Tim Napoleon, Vice President & Chief Strategist, Media & Entertainment, Akamai


9:45am - 10:15am



10:15am - 11:15am

Joint Session: Everything You Want to Know about Social Media, but are Afraid to Ask

Yes, social media is here to stay. This panel explores Clickability’s platform approach to the challenges, how our customers are building vibrant online communities, and best guesses as to where the future lies.





11:15am - 12:00pm

Joint Session: Let Us Have It: State Your Real Needs in Real Time

The Clickability Executive team is on hand to take your questions and discuss your requests. Go ahead, ask us anything. It’s your turn.

Robert Carroll, Vice President, Marketing, Clickability, Moderator


12:00pm - 1:00pm

Lunch, exposition, networking


Sponsored by Twistage


1:00pm - 5:00pm
Technical Speed Dating - How to Sessions

Julia Banks, Moderator

Spend the afternoon taking a deeper dive into the Clickability Platform.
The following six sessions will take place concurrently and be repeated (sort of like speed dating!), so everyone can take part.


Programmers Emphasis:

  • Feedloader and the API - how content can be moved in and out of the Clickability CMS
  • Social Media & kickoff of the Velocity User Group - How to setup profile management, blogs, comments, ratings, and more!
  • Advanced Feature Overview - Not only an overview of available features, but hands-on how-to tutorials, code tips, best practices, and unveiling the new online Velocity Manual & Code Library

Non-Programmers Emphasis:

  • Redesigns vs. Re-launches - Best practices for constantly evolving your sites
  • Multimedia Mania - Jump on the bandwagon with videos, podcasts, webinars, and interactive flash/xml
  • Feature Overview - What are you NOT using yet?




If you are interested in learning how to become a partner sponsor of the Clickability User Conference 2008, please send an email to